Expert IT Support

Modernizing, streamlining, and securing forward-thinking Toronto businesses

Shielded with the ISO27001 certification

As the first ones meeting ISO27001 standards, we continue securing your data with our working state-of-the-art security protocols.

How we provide future-proof IT support for some of Toronto’s top private equity firms, professional services providers, and more.

We differentiate ourselves from your run-of-the-mill IT shop or managed services provider in several ways, but below are some of the most important to help you understand what it’s like to work with a team that truly has your company’s best interests in mind.

Secure. Modernize. Hybrid Workforce.

We modernize your business by implementing cutting edge IT strategies that streamline your entire operation.

Most businesses are complacent with their technology, which leaves gaps in their workflows and impedes optimum progress within their operation.

At Deskflix we take a proactive approach that ensures your tech is always ahead of the curve. That aspect is balanced by our sophisticated planning and forecasting techniques that keep your tech budget laser focused on what moves the needle. The result is optimum performance at a fair, predictable cost.

Our security-first approach goes all out to make you feel safe, secure, and supported at all times.

Whether you know it or not, you’re doing business in the most dangerous and unsecure time in history. But Deskflix is lightyears ahead of nearly all other IT solutions in the region, and our compliance programs are unrivalled.

With Deskflix at your side, you’re more secure and compliant than ever before.

Service and expertise that exceeds expectations.

Everyone at Deskflix lives by our company values. We’re a team of experts that don’t take shortcuts as we know we only truly succeed when you do. In short, we do whatever it takes to provide you with the ideal solutions for your business, even if that means we need to invest more time and money.

We put you first.

We’re fully vested in your success. When you win, we win.

The Deskflix team takes the time to learn about your employees and your business goals in order to deliver, technology solutions that propel your business forward. We get you operating like a seamless machine so you’re not wasting resources putting out fires. That way, we can direct all of our efforts towards keeping you at 100%. We work to catch things before they become a problem.

We’re a future-focused, technology partner, and so much more.

We’re in this for the long term, and we work hard to earn your business each month to prove it.

Partnering with Deskflix means trusting your technology is in the hands of industry veterans who truly care about your team, your business, and your success.

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Most IT firms can do the job; but finding firms that exceed your expectations is difficult. We were fortunate to have DESKFLIX as our day-to-day contact for IT services. DESKFLIX not only does the job but is able to go beyond what is expected. Issues are not simply resolved on a timely basis, they are tested. Quality assurance has been great.
- CFO , Canadian Distressed Debt Manager

This is how you optimize your IT performance

Discover how it feels to work with a team who truly has your back. Get 60 minutes of complimentary IT consulting now and start tackling your toughest IT challenges today!

Brands We Work With

Managed IT Support Services

Our industry-leading IT services focus on modernizing your business via security, compliance, and future-proof IT strategy.

 60-sec. North American User Support

From password resets and creating new user accounts to data recovery and troubleshooting, our support encourages end-users to reach out with their requests anytime of day, ensuring their tech troubles are addressed immediately and they can get back to being productive, 24/7 help desk via phone, email and chat
  • Lightning fast response time, 60 seconds or less
  • No more time wasted on guesswork and self-diagnosis
  • Instant access to real technical experts

Device & Inventory Management

How well your business runs is directly related to the health of your devices. Whether you have a bring-your-own-device (BYOD) model or corporate-owned hardware, we have industry-leading mobile device management (MDM) software to keep all your devices, from tablets to desktop computers and servers, both healthy and secure.
  • Automated device monitoring and upgrades
  • Custom security configurations organization-wide
  • Reporting on device health and vulnerabilities

Network & Server Management

A strong and secure network keeps you and your data safe. We take a proactive approach to monitoring your network and conducting infrastructure audits so that you (and your clients) never have to experience downtime due to a network failure or unidentified breach.
  • 24/7 network monitoring
  • Level 3 qualified security experts Regular audits, conducted 100% remotely
  • Server management and troubleshooting

Application & Cloud Management

Quicker file access, enhanced security, and the ability to customize user permissions. Cloud management is at the forefront of productivity, whether yours is a hybrid or on-site workforce. We take care of all the messy admin involved with configuring your cloud space for optimal efficiency and security.
  • Ideal applications for your unique business needs
  • Exactly what you need, nothing you don’t
  • Operate at your business at it’s full potential

Employee On/off Boarding Workflow

A seamless system for managing new and outbound employees that automates the process, and only requires you to submit a request through any of our support channels.
  • Streamlines business workflows
  • Makes on/off boarding tasks more efficient
  • In one click, request hardware access, new account setup, custom user credentials, and more

Procurement & Provisioning Automation

We do assessments and provide logistical support for all your equipment needs. Whatever upgrade or repair you’re looking to make, our logistics and procurement team can walk you through it, every step of the way.
  • Upgrade, replace, or repair with the perfect solution
  • Zero research, guesswork, or “good enough” compromising
  • You’ll know exactly what you’re getting and why with zero jargon or “geek speak”
  • The perfect hardware and software for every use case, every time

Security

Our approach to security is integrated, not layered. We build-in a strong defense system for your business, that way your network is rock solid and you can be rest assured you are achieving compliance at every level. With the new demands of hybrid workforces, we provide organization-wide security support for all your devices, whether on-site or in-home.
  • Unified security protocol across devices, applications, and networks
  • Auditing for industry compliance
  • Security policy creation and implementation
  • Upgrades for improved security integration and ROI

Policy & Compliance

We empower you with your overall cybersecurity posture, IT security policies and programs, and set alignment with standards and regulatory requirements We work with you to develop, document and maintain standardized compliance processes with common regulatory frameworks.
  • Working sessions to Identify gaps
  • Documentation and tracking for specific compliance controls
  • Prioritization of controls aligned with your priorities
  • Common compliance framework includes NIST, ISO 27001 and CIS

Strategic Projects

We have helped businesses plan and execute a range of complex, one-time projects that require a balance of logistical and technical know-how. Whether it’s coordinating an office move, technology migration, or coming on-site for a big hardware install, we have experienced project managers and specialized techs at our fingertips. Let Deskflix analyze, manage, and help you figure out the scope of your next project.
  • Dedicated project management team
  • Reliable vendor partnerships
  • Expert advice and insights on tech products
  • Budget planning and management

Giving is our culture

When we needed a new server, DESKFLIX researched alternatives, together with their cost, and presented the best recommended solution that met our needs. When it came time to install a state-of-the-art investment management system, DESKFLIX was instrumental in liaising with the software vendor and helping us complete the project on time and on budget. Put it simply, DESKFLIX was able to scale with us and act as a partner in our growth.
- CFO , Alternative Investment Manager

This is how you optimize your IT performance

Discover how it feels to work with a team who truly has your back. Get 60 minutes of complimentary IT consulting now and start tackling your toughest IT challenges today!

The best choice for your firm, period.

The best business decisions are those that support the security, productivity, and efficiency of your people, as well as the compliance, growth, and longevity of your company. Yet the impact of business technology in those areas is often overlooked.

Let the experts at Deskflix show you how vital your technology is to your success, the ease with which you can modernize your firm, and how it feels to be undeniably supported by some of the top IT minds in the region. We’re not here to sell you, we’re here to act as a partner in your long term success.

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